I spend much of my week talking with business owners considering a change in IT providers, and most of those conversations start with price per user. That number matters, and I'd never pretend otherwise. In my experience, though, it's rarely the reason someone is unhappy with their provider two years later. Here is what I'd look at if I were on your side of the table. Find out who owns the company Over the last few years, private equity groups have bought many managed service

Apple IT support for creative studios: contractor access, hybrid storage for huge media files, client security questionnaires, and updates that don't break the edit.

Running Macs and PCs on Microsoft 365? Campfire provides Apple IT support for Microsoft 365 across Canada, with secure integration for mixed-device teams.

Do your old employees still have access?

There is a moment in the life of every laptop, server, or piece of software when it quietly shifts from "still working" to "holding you back."

AI tools like Copilot and ChatGPT can help your team work faster, but not every tool is safe to install. Here's what SMBs need to ask before saying yes.

If you've been putting off a laptop or desktop refresh, now is a good time to move it up the priority list. What used to be a "we'll deal with it when the hardware dies" decision is starting to look more like a planning problem.

We’re increasingly hearing from organizations that need to establish that they have sufficient security policies in place, either to meet...

We recently wrote about different ways to organize your files, which prompted some people to ask us about the best ways to manage email....

It’s all too easy to end up with duplicate photos and videos in your Photos library. The most common way is to use the Duplicate command,...

Happy New Year! For many of us, starting a new year means reflecting on fresh habits we’d like to adopt. Although we certainly support...

If you find yourself at a family gathering with bored children over the holidays, allow us to recommend an activity that can keep kids...

It’s common for one person in a family to handle booking airline tickets and thus to be in charge of checking in for the flight online...

It’s that time of year again. Apple CEO Tim Cook and numerous Apple employees took the virtual stage again at the company’s Worldwide...

During its Worldwide Developer Conference keynote on June 6th, Apple took a brief break from showing off new features in upcoming...

With the recent release of macOS 12.3 Monterey and iPadOS 15.4, Apple shipped Universal Control, the last major technology promised in...

If you’re thinking about buying a new Mac, you’re almost certainly planning to get one that uses a chip from Apple’s M1 family—the M1, M1...

Macs—and Apple products in general—tend to last a long time. It’s not unusual to see someone happily using an 8-year-old MacBook Pro. As...

Much has been written about the performance benefits of Apple’s M1 family of chips, but you may not have realized that M1-based Macs can...

You know that you can drag files or folders to the Trash icon in the Dock for later deletion. And you probably know that you can select...